"Ráda bych Vám pomohla, ale ..." Dilemata práce s klienty v organizacích.
| Title in English | "I would like to help you, but ..." Dilemmas of work with clients in organisations. |
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| Authors | |
| Year of publication | 2004 |
| Type | Monograph |
| MU Faculty or unit | |
| Citation | |
| Description | The book pays attention to the question: "What dilemmas of social work with clients are - in accordance with current research results - perceived as important by social workers and how are the employees of social work service agencies accustomed to manage them?" The author describes "everyday dilemmas" (those between "complex and simplified objectives", "quantity and quality", "neutrality and favouritism", "symmetric and asymmetric relation with the client", "procedural and situational approach", "material and non-material help", "act or not to act") and "strategic dilemmas" (those between "public and particular interest", "direct and indirect objectives", "solving the case and social change", "change of the client and change of social environment"). |
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