Podpora procesov vo verejnej správe

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Title in English Process Support in Public Governance
Authors

LUDÍK Tomáš RÁČEK Jaroslav

Year of publication 2010
Type Article in Proceedings
Conference 7. letní škola aplikované informatiky
MU Faculty or unit

Faculty of Informatics

Citation
Field Informatics
Keywords Business Process Management; Workflow Management; Public Governance; Emergency Management; Workflow Reference Model; Case Study
Description Successful companies are interested to achieve their business policy and goals, ideally, with minimal financial expenses. Process Management approach is an effective way how to meet the target. There are two companies that are focused on the field of process standardization: Object Management Group and Workflow Management Coalition, each of them from a different point of view. For solving complex issues it is effective to combine the both approaches. That is the reason why this paper shows a novel Workflow reference model for public government which has to describe precisely the process deployment in the area of public government taking into account its process oriented methodology and complex architecture. The created model is demonstrated from the theoretical and practical point of view on the case studies, which describe process support deployment on the selected areas from crisis management.
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