Organizational Resilience of Public Sector Organizations Responding to the COVID-19 Pandemic in Czechia and Key Influencing Factors: Use of the Nograšek and Vintar Model
| Authors | |
|---|---|
| Year of publication | 2024 |
| Type | Article in Periodical |
| Magazine / Source | International Journal of Public Administration |
| MU Faculty or unit | |
| Citation | |
| Web | article - open access |
| Doi | http://dx.doi.org/10.1080/01900692.2024.2371421 |
| Keywords | COVID-19 pandemic; public organizations; organizational resilience; digital technologies; working from home |
| Attached files | |
| Description | This manuscript maps the modes of dealing with the COVID-19 pandemic by two public organizations in the Czech Republic from its beginning to the present day to identify the final form of their organizational resilience and key factors that influenced it. The Nograšek and Vintar organizational model, which relies on the crucial role of ICT and its dependence on people, processes, structure, and culture, was utilized to achieve this objective. Data were gathered from interviews, organizations' websites, and internal statistics. The results show both organizations are characterised by "bounce forward" resilience influenced by a high level of digitisation, democratic/emancipatory leadership style, professional staff, and supportive organizational culture. |
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