User-Centred Design of a Final Results Report for Participants in Multi-Sensor Personal Air Pollution Exposure Monitoring Campaigns

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Authors

ROBINSON Johanna Amalia NOVAK Rok TJASA Kanduc MAGGOS Thomas PARDALI Demetra STAMATELOPOULOU Asimina SARAGA Dikaia VIENNEAU Danielle FLUECKIGER Benjamin MIKEŠ Ondřej DEGRENDELE Céline SÁŇKA Ondřej DOS SANTOS-ALVES Saul Garcia VISAVE Jaideep GOTTI Alberto PERSICO Marco Giovanni CHAPIZANIS Dimitris PETRIDIS Ioannis KARAKITSIOS Spyros SARIGIANNIS Dimosthenis A. KOCMAN David

Year of publication 2021
Type Article in Periodical
Magazine / Source International Journal of Environmental Research and Public Health
MU Faculty or unit

Faculty of Science

Citation
Web https://www.mdpi.com/1660-4601/18/23/12544
Doi http://dx.doi.org/10.3390/ijerph182312544
Keywords user-centred design; air pollution exposure campaign; report to participants; communication; focus group; design thinking
Attached files
Description Using low-cost portable air quality (AQ) monitoring devices is a growing trend in personal exposure studies, enabling a higher spatio-temporal resolution and identifying acute exposure to high concentrations. Comprehension of the results by participants is not guaranteed in exposure studies. However, information on personal exposure is multiplex, which calls for participant involvement in information design to maximise communication output and comprehension. This study describes and proposes a model of a user-centred design (UCD) approach for preparing a final report for participants involved in a multi-sensor personal exposure monitoring study performed in seven cities within the EU Horizon 2020 ICARUS project. Using a combination of human-centred design (HCD), human-information interaction (HII) and design thinking approaches, we iteratively included participants in the framing and design of the final report. User needs were mapped using a survey (n = 82), and feedback on the draft report was obtained from a focus group (n = 5). User requirements were assessed and validated using a post-campaign survey (n = 31). The UCD research was conducted amongst participants in Ljubljana, Slovenia, and the results report was distributed among the participating cities across Europe. The feedback made it clear that the final report was well-received and helped participants better understand the influence of individual behaviours on personal exposure to air pollution.
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